The Cité des Télécoms has been awarded the Tourism & Disability label for visitors with physical, intellectual, and hearing disabilities.
As a corporate foundation, the Cité des Télécoms pays special attention to accessibility for all visitors, including parents with strollers, elderly visitors, and more.
The reception and mediation staff at the Cité des Télécoms are trained to welcome visitors with disabilities.
Getting Information / Reception
The reception desk is accessible to wheelchair users.
The reception desk is equipped with a hearing loop.
Visitor aids are available on request at reception:
Easy Read (FALC) or large-print Radôme guidebook
Smartphone/audio guide with audio, subtitled and French Sign Language (LSF) content
Noise-cancelling headphones
Visiting
Individual Visitors:
○ Exhibitions are self-guided.
○ The Radôme is accessible as part of the immersive tour. This experience takes visitors on a journey through time using sets and historical objects.
○ Guided activities and exhibition tours are offered by mediators. Schedules are available at reception.
Groups: ○ Visits are adapted according to the needs of each group. Preparation before the visit can be arranged with accompanying staff.
○ Groups are welcomed and accompanied throughout their visit by one or more mediators.
Visitor Aids Available on Loan (Available upon request at reception):
If You Are Visually Impaired or Blind
Smartphone/audio guide
Practical information guide in large print
Radome guide in large print
Magnifying glass and illuminated magnifier
If You Are Deaf or Hard of Hearing
Smartphone/audio guide with subtitles and French Sign Language (LSF) content, available with an induction neck loop or headphones
A visual and tactile model of the site is located on the ground floor of the exhibition center.
Getting Around
Guide dogs and assistance dogs are welcome.
Folding seat canes are available at the entrance of the first exhibition room.
Wheelchairs are available on request at reception, subject to availability.
The elevator is located after the second exhibition room and provides access to the upper floor and the Radôme.
The Radôme is accessible to wheelchair users and visitors with strollers via a dedicated entrance.
All areas of the Cité des Télécoms are accessible to wheelchairs and strollers, except for one exhibition room (Room 5).
Relaxing
A relaxation area is available on the upper floor, with tables and chairs near the vending machines.
Drink, snack, and sandwich vending machines are available.
Benches are located throughout several exhibition rooms.
Several picnic areas are available throughout the park.
Accessible restrooms are located on the ground floor.
A baby changing table is available upstairs, near the restrooms and vending area.
Practical Information
Accessibility Contact
Violaine Cogneau Paturel
02 96 46 63 88
accessibilite@cite-telecoms.com
Rates for Visitors with Disabilities
Individual Visitors Admission is free for visitors with disabilities upon presentation of a valid personal proof of eligibility.
Free admission is available only at the ticket desk.
Groups Please contact us directly:
📞 +33 (0)2 96 46 63 81
📧 reservations@cite-telecoms.com We will work with you to create the most suitable program.
Parking Spaces for Visitors with Reduced Mobility
A drop-off area is located in front of the exhibition center entrance.
Accessible parking spaces:
2 spaces in front of the exhibition center entrance, 30 meters from the entrance.
3 spaces in the visitor parking lot.
Easy Read Guides (FALC – Easy to Read and Understand)
